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Operations Intern

Aires has an opportunity for an Operations Intern (Summer 2017) available in our Huntington Beach, California office.  This is a full time, paid internship. You'll have the opportunity to learn and grow professionally in a high growth environment where you'll utilize your administrative and customer service skills to provide support on billings and monitoring reports for household good shipments.

Aires (www.aires.com) has been providing best-in-class relocation management services for over 30 years and is a recognized industry leader in delivering high quality relocation and assignment management services to leading corporations.

We Have…

A strong Aires brand consistently ranked among the mobility industry’s highest annual customer-satisfaction scores and a client-retention rate of over 98%
A stable organization that has grown organically with our clients - we have experienced 20% growth annually

 

Position Responsibilities:

  • Provides general support to the Relocation Specialists, allowing the Relocation Specialist more time to spend on the phone with their clients and transferees
  • Communicates with the Relocation Specialist and other department members to provide updates and information pertaining to tranferee's moves.  
  • Processes billing of relocation (family services) and household goods shipments
  • Pursues client required information and documents
  • Updates systems accordingly

 

Qualifications:

  • Minimum Sophomore status – junior or senior preferred
  • Track record of achievement – high GPA (3.0 or above), extracurricular or volunteer activities
  • Great communications skills – ability to interact with internal staff and transferees
  • Some successful customer service experience required
  • Computer literacy with MS Office products, and ability to grasp proprietary software
  • Excellent customer service and administrative skills
  • Demonstrated ability to manage multiple competing tasks
  • Ability to follow policies and procedures
  • Can-do attitude
  • Genuine desire to help others
  • Team oriented mindset, with a strong sense of care and urgency
  • Desire to embrace our core values:  Client Focus, Results, Responsibility & Accountability, Collaboration and Innovation

 

EOE AA M/F/Vet/Disability

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