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Relocation Specialist

Do you have great communications skills, customer service experience and a strong desire to build a career?

If you are smart, self-motivated and detail-oriented and want to work on challenging assignments in a fast-paced work environment, we will train you to become a Relocation Specialist, helping corporate transferees over the phone with all aspects of a domestic and international relocation using our proprietary software. 

Join a tight-knit team that consistently earns the highest customer service ratings in the industry.  We offer competitive compensation, a 20% promotion rate, the opportunity to work from home after a year and a full benefits package including a 401K match.

Aires is a Pittsburgh-based organization with a 30+ year history of growth and expansion. Job duties include:

  • Managing household goods shipments and family services for corporate transferees
  • Providing timely updates to transferees and clients to keep them abreast of issues and solutions
  • Managing updates to the Aires operating system by documenting correspondence and communication
  • Ensuring accurate and expedient billing to clients
  • Coordinating ongoing communication between transferees, the client and Aires staff
  • Making timely decisions to provide a seamless relocation

Qualifications:

  • Associates or Bachelor’s degree preferred
  • Great written and verbal communications skills
  • Minimum one year customer service experience with a genuine desire to help others
  • Demonstrated ability to manage multiple competing tasks
  • Self-motivated with strong time management and organizational skills
  • Great computer skills to master our internal systems; experience with MS Office

 

EOE AA M/F/Vet/Disability

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