An excellent career opportunity is currently available for a Mobility Specialist Support located in Los Angeles, CA. This exciting opportunity is in a high growth environment where you will utilize your significant experience in administration and customer service to provide support on billings and monitoring reports for household good shipments.
Aires (www.aires.com) has been providing best-in-class relocation management services for over 30 years and is a recognized industry leader in delivering high quality relocation and assignment management services to leading corporations.
An award-winning technology platform, built in-house, that aligns with the future state of Global Mobility
A financially stable organization with a history of 15%-20% organic annual growth
A competitive compensation, a high internal promotion rate and a full benefits package including a 401K match
Provides general support to the Mobility Specialists, allowing them more time to spend on the phone with their clients and transferees
Communicates with the Mobility Specialists and other department members to provide updates and information pertaining to tranferee's moves.
Processes billing of relocation (family services) and household goods shipments
Pursues client required information and documents
Updates systems accordingly
High school diploma or GED
3+ years relevant customer service or administrative experience
Excellent customer service and administrative skills
Computer literacy with MS Office products, and ability to grasp proprietary software
Demonstrated ability to manage multiple competing tasks
Ability to follow policies and procedures
Genuine desire to help others
Team oriented mindset, with a strong sense of care and urgency
Desire to embrace our core values: Client Focus, Results, Responsibility & Accountability, Collaboration and Innovation.