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Team Lead, Commercial Property Insurance Claims

An excellent career opportunity is currently available for a Team Lead, Commercial Property Insurance Claims.  This exciting opportunity is in a high growth environment where you will utilize your experience to provide analytical/strategic-thinking and leadership to: 1) ensure legal compliance of client contractual insurance 2) analyze household goods moving insurance and claims and 3) perform risk management duties.

Aires ( has been providing best-in-class relocation management services for over 30 years and is a recognized industry leader in delivering high quality relocation and assignment management services to leading corporations.


We Have…

  • An award-winning technology platform, built in-house, that aligns with the future state of Global Mobility
  • A financially stable organization with a history of 15%-20% organic annual growth
  • A competitive compensation, a high internal promotion rate and a full benefits package including a 401K match



  • Supervises the daily operations within the claims department
  • Manages household goods claims
  • Responds to transit insurance requirements and issues
  • Oversees the investigation of insurance claims based on coverage, appraisal, and verifiable damages
  • Communicates with partners to settle claims in a timely manner
  • Supports Operations department to ensure shipments are properly insured
  • Evaluates van line valuation coverage
  • Maintains strict audit standards and guidelines
  • Negotiates property and casualty transit claims insurance renewals
  • Responds to after-hours issues and escalates to appropriate parties
  • Identifies and implements process improvement opportunities



  • Associate or Bachelor’s degree from four-year college or university
  • Insurance Claims Adjuster license
  • A minimum of 3+ years of experience in the claims management field
  • Previous experience in a leadership or supervisory role
  • Experience in handling claims for transportation and/or as an insurance adjuster/investigator is highly preferred
  • Strong communication skills and the ability to interface with internal departments and external partners


EOE AA M/F/Vet/Disability

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