View Our Website View All Jobs

Mobility Specialist

An excellent career opportunity is currently available for an experienced Mobility Specialist located at Aires Dallas, Texas office.  This exciting opportunity is in a high growth environment where you will utilize your significant experience in customer service to successfully manage the international and domestic relocation for corporate accounts, overseas and domestic partners, and private transferees.

Aires (www.aires.com) has been providing best-in-class relocation management services for over 30 years and is a recognized industry leader in delivering high quality relocation and assignment management services to leading corporations.

 

We Have…

  • A strong Aires brand consistently ranked among the mobility industry’s highest annual customer-satisfaction scores and a client-retention rate of over 98%
  • A stable organization that has grown organically with our clients - we have experienced 20% growth annually

 

Position Responsibilities:

  • Manages international and domestic household goods shipments and family services for corporate accounts and their corporate transferees
  • Acts as the concierge and communicates with and between the relocation transferees, the client, internal Aires support members, and all service providers
  • Makes the timely decisions required to provide a seamless relocation for the transferee and their family
  • Provides the family with insulation from unnecessary and confusing multiple communication points, such as origin and destination partners involved in delivering household goods and services 
  • Manages updates to the Aires Operating System from the onset of the relocation through each stage of the process 
  • Documents all key correspondence and communication with the transferee and partners
  • Coordinates with all internal department/functions to ensure successful transferee
  • Exhibits a commitment to accurate and expedient billing to maximize Aires profitability 
  • Provides clients with transferee status updates, keeping them abreast of issues and solutions that arise so they are always knowledgeable

 

Basic Qualifications:

  • Associate or Bachelor’s Degree, preferred but not required
  • Minimum 2 years experience as a relocation consultant providing customer service through the telephone and via email, giving high priority to customer satisfaction and/or equivalent combination of education and experience

 

Additional Qualifications: 

  • Excellent interpersonal skills, necessary to develop relationships with clients, transferees, and partners
  • Excellent verbal and written communication skills
  • Demonstrated ability to manage multiple competing tasks
  • Ability to follow policies and procedures
  • Strong decision making ability using business facts and good judgment
  • Strong analytical and problem-solving skills
  • Self-motivated with strong organizational and time management skills, with the ability to meet deadlines and manage changing requirements
  • Can-do attitude
  • Genuine desire to help others
  • Team oriented mindset, with a strong sense of care and urgency
  • Computer skills: MS Office (MS Word, Excel, Outlook, PowerPoint)
  • Desire to embrace our core values:  Client Focus, Results, Responsibility & Accountability, Collaboration and Innovation

 

EOE AA M/F/Vet/Disability

 

 

 

Read More

Apply for this position

Required*
Apply with Indeed
Attach resume as .pdf, .doc, or .docx (limit 2MB) or Paste resume

Paste your resume here or Attach resume file

150
To comply with government Equal Employment Opportunity / Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Gender
Race/Ethnicity

Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status
I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER

Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 1/31/2020
Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities.i To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Please check one of the boxes below:

You must enter your name and date
Your Name Today's Date
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.


iSection 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.


PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.